Returns & Exchanges
At Emma Mae Boston, we want you to love your purchase; if you are not completely satisfied, you may return unworn items with original tags within 30 days of delivery. Please note that all seasonal clearance items are final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack your unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain attached.
Ship It Back
Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our boutique team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing