Frequently Asked Questions
Everything you need to know about shopping with Emma Mae Boston.
What is the standard shipping time for orders?
We offer standard shipping across the United States, typically arriving within 3–7 business days. Priority shipping options are available at checkout if you need your pieces sooner.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns and exchanges on unworn items with original tags attached within 30 days of delivery.
How do I know which size will fit me best?
Each product page features a detailed sizing guide. Since we curate various styles, we recommend checking the specific measurements provided to ensure the perfect fit for your silhouette.
Do you ship internationally?
Currently, Emma Mae Boston ships exclusively within North America. We are working on expanding our reach to our international style community very soon.
How should I care for my Emma Mae Boston garments?
To maintain the quality of our fabrics, we recommend following the care instructions on the internal label. Most of our delicate pieces benefit from hand-washing or dry cleaning.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Shop Pay for installments.